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Our Fair Usage Policy

Professional Product Fair Usage Policy | Eds Hair
Fair, transparent salon pricing

Professional Product Fair Usage Policy

At Eds Hair, we believe every client should be charged fairly for the professional products used during their service. That is why we use Vish, a professional salon inventory system, to accurately measure product usage across selected treatments.

Measured accurately

Vish helps us measure the professional products used during your appointment, including colour, developers, Brazilian blow dry products and Hair Botox treatments.

Built-in allowance

Each service includes a standard product allowance. This allowance depends on the type of treatment being carried out.

Fair for everyone

If your service requires product above the standard allowance, any excess product used will be charged accordingly.

Why we have introduced this policy

Hair is beautifully individual. Some clients have shorter or finer hair, while others have longer, thicker or more porous hair that naturally requires more product to complete the same type of service.

Our fair usage policy allows us to treat every client equally, while taking into account the frequency of visits, the service being carried out, and the length and thickness of the hair.

This ensures any additional professional product costs needed to complete your service are covered in a fair and transparent way.

Services this may apply to

The policy may apply to professional treatments where product usage can vary significantly from client to client, including:

  • Colour services
  • Developers
  • Brazilian blow dry
  • Hair Botox
  • Professional treatments

Our promise to you

We will always aim to be clear, honest and fair. This policy is not about overcharging; it is about making sure each client pays appropriately for the professional products required for their individual hair and service.

You can learn more about Vish at getvish.com, or speak to our team if you have any questions before your appointment.